top of page

AP CULTURE

The Politics Nobody Warns You About

By:

There is a structural problem baked into accounts payable that most people outside the function never notice, and it shapes almost every political fight an AP leader will ever have. AP gets blamed for a process it does not actually own.


Think about everything that has to happen correctly for an invoice to pay cleanly. The supplier has to be set up right. The relationship with that supplier belongs to someone in procurement or sales, not to you. The purchase order has to exist and match what was delivered, and that depends on buyers and receiving doing their part upstream. By the time an invoice actually lands in front of AP, most of the decisions that determine whether it will be easy or painful have already been made by people who do not report to you and were not thinking about accounts payable when they made them.

And yet when something breaks, AP is usually the one fielding the phone call. You become the face of a process you only control one piece of.


On top of that, AP gets treated as a cost center more often than almost any other function in finance, which means conversations about your team tend to default to headcount, not impact. That combination, owning the blame without owning the process, and being evaluated as overhead rather than value, is the root of most of the political friction I have run into over the years.


The way out of it is not to fight for more ownership of the pieces you do not control. It is to expand your scope into places where you can actually add value that gets noticed. I have done this by moving pieces of AP toward what I would call accounting operations, looking beyond just getting the invoice keyed and paid. Start paying attention to month end trends. Start flagging patterns to your buyers before they become invoice problems. Go sit down with the warehouse team if receiving discrepancies are driving your exceptions, even though receiving is not your department. You do not own any of those processes outright, but showing up with real data and a genuine offer to help earns you a seat at a table you were never formally invited to.


That seat matters more than people realize, because most of the frustration a warehouse manager or a buyer feels toward AP comes from a simple gap in understanding. They see an email asking them to fix something in a process they barely know exists, sent by a department whose job, from where they sit, is just entering invoices and sending reminders. They are not trying to make your life harder. They genuinely do not know how what they did upstream turned into the problem now sitting on your desk.

Closing that gap is not about winning an argument over who owns what. It is about becoming visible enough, and useful enough, that people start looping you in before the problem happens instead of after. That is the real political win in AP, and it rarely comes from asking for more authority. It comes from showing up with insight nobody else in the building has, until the org stops thinking of you as the place invoices go to get stuck, and starts thinking of you as the team that sees problems before they land.

Daniel Shore

3 min

Empty conference room table with one mismatched chair pulled up to the end.

AP gets blamed for a process it does not actually own.

Related Articles

bottom of page